City Names New Veterans Services Hub Coordinator

A man stands outside a building with signs reading "Vet Center" and "Lacey Veterans Services Hub." A sandwich board with the same "Veterans Services Hub" logo is on the walkway.

The City recently hired Brian Waananen as the new Lacey Veterans Service Hub (Hub) Coordinator. Brian oversees the day-to-day operations of the Hub, the City’s one-stop shop for Thurston County Veterans and their families to access resources and human services.  

Prior to coming to the City, Brian served 28 years in the US Army. He retired from active duty in June out of Joint Base Lewis-McChord (JBLM), while serving as the Command Sergeant Major for the 42nd Military Police Brigade. During his military career, he was stationed in Panama, Sinai, South Korea, Iraq, and Cuba. Brian lives here with his wife and two children. He enjoys sports, yard work, and spending time with the family.  

We sat down with Brian to learn about his vision for the Hub, the challenges facing Veterans today, and how you can get involved.   

Q: What’s your vision for the HUB? 

A: I would like to expand the range of providers available to our Veterans, Active-Duty Service Members, and their families, while continuously improving our existing processes and procedures. I am also committed to strengthening our volunteer program and building a comprehensive outreach strategy. Additionally, I aim to foster strong partnerships with surrounding communities and JBLM to highlight and promote the services offered by the Hub. 

Q: What do you wish people knew about the HUB? 

A: While most clients visit the Hub seeking housing assistance or support from a Veteran Service Officer, these are just a few of the many services we offer. The Hub is supported by 14 on-site providers offering a wide range of resources, including educational support, job placement programs, telehealth services, and legal assistance. In addition, our clients have access to a computer lab. Our community room is also available for use by nonprofits and government agencies that provide direct services to Veterans, Active-Duty Service Members, and their families. 

Q: What are some of the challenges you see that Veterans are facing? 

A: We frequently see Veterans come to the Hub seeking housing assistance due to homelessness or the risk of becoming homeless. Increasingly, we also support Active-Duty Service Members and their families who are at risk of living in their vehicles or on the streets. The high cost of living in Washington State has created significant financial challenges, and many individuals lack the resources, skills, or experience to effectively navigate these difficult situations. 

Q: What can people do to help Veterans in the community? 

A: One of the most impactful ways to support Veterans is by volunteering. The Hub is always looking for dedicated people to volunteer. Our volunteers play a vital role—serving as front desk receptionists, providing transportation for Veterans to and from medical appointments at the American Lake VA Hospital, and representing the Hub at community outreach events. 

That said, I want to personally thank the incredible volunteers who dedicate their time and energy to the Hub. The services we provide would not be possible without their unwavering commitment. Every day, these selfless individuals give their time to support the Veterans, Active-Duty Service Members, and families of Lacey and Thurston County—and for that, we are deeply grateful. 

Q: Where can people get more information about the Hub? 

A: There are several ways to learn more about the Hub. You can call us at 360-456-3850, visit us in person at 4232 6th Avenue SE, Suite 101, Lacey, or explore our website at CityofLacey.org/Veterans-Services-Hub. 

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