4232 6th Avenue SE, Suite 101 – Lacey, WA 98503
360-456-3850
Hours: Monday-Friday, 8 a.m. to 4 p.m. (except holidays)
Mission
Honoring Service. Supporting Veterans.
Vision
Centralized, Comprehensive Support for Veterans, Active-Duty and their families.
Core Values
Service, Dedication, Respect, Collaboration, Innovation, Community, and Compassion
NEW! Online Appointment Bookings: Customers can now book appointments online with Veteran Service Officers! Click the green button below to schedule an appointment. You can also call the main line listed above to schedule an appointment.
Helpful VA Phone Numbers | Veterans Affairs
LVSH POLICIES AND PROCEDURES
Community Room Policy – Reservation, Use, and Application
The LVSH offers a Community Room available to government and nonprofit organizations that provide direct services to Veterans, Active-Duty, and their families. The City and LVSH providers may also use the room for internal meetings. Scheduling is at the City’s discretion; requests may not be accommodated due to various reasons, including limited available resources.
Transportation Policy
The LVSH offers transportation for eligible clients to and from appointments within Thurston County and to the American Lake Veterans Affairs Medical Center. All transportation requests must be scheduled at least five business days in advance of the client’s appointment. For more details, please review the policy below.
LVSH Veterans Service Officer Appointment (VSO) Policy
The LVSH offers appointments with Veterans Service Officers to assist with the delivery of services to Veterans, Active-Duty Service Members, and their families. Qualifying clients can schedule online using the LVSH appointment booking site. Please review the policy below for more details.
LVSH Mail Policy
The LVSH offers a safe and secure location for clients without a physical address to have their mail delivered to. This policy establishes clear guidelines for the management, storage, and distribution of client mail received at the LVSH.
