Contact
Utility Billing
Call 360-491-5616
Email UtilityBilling@CityofLacey.org
HOURS
Monday – Friday, 9 a.m. to 12 p.m., 1 to 4 p.m.
(closed on holidays)
General Information
Lacey City Hall
420 College Street SE
Lacey, WA 98503
HOURS
Monday – Friday, 9 a.m. to 5 p.m.
(closed on holidays)
360-491-3214 or TDD: 800-833-6388
Lacey Operations & Maintenance
Service Center
1200 College Street SE
Lacey, WA 98503
HOURS
Monday – Friday, 7 a.m. to 3:30 p.m.
(closed on holidays)
360-491-5644
Request a Service Online

Emergencies
For a life-threatening emergency, please
call 9-1-1 immediately.
Report a Utility Emergency
(water main break, sewer back-up street
flooding, tree blocking roadway, etc.)
Call 360-491-5644
After Hours (360) 704-2740
Report a Maintenance Concern
(pothole, street light outage, landscape
overgrowth issue, request for street
sweeping, etc.)
Call 360-491-5644
Report a Spill
Email Spills311@CityofLacey.org
Call 360-491-5644