(Updated 11/4): The Utility Billing counter is CLOSED through Wednesday, Nov. 9 due to Covid-related staffing shortages. We apologize for any inconvenience.
To better serve our community, we are launching a new online payment portal for our utility customers soon.
A letter with more information on this transition will be included with your November utility bill statement. Watch for more details on this webpage, our social media platforms, and in future LaceyLife newsletters.
If you have any questions, please contact our Utility Billing Department at (360) 491-5616 or UtilityBilling@ci.lacey.wa.us.
The Utility Customer Service department handles water, sewer, and stormwater billing. The department assists customers with new service, account information, and discontinuation of services.
Electricity and Natural Gas — Puget Sound Energy, 1-888-225-5773; TTY: 1-800-962-9498
Solid Waste and Recycling — LeMay/Pacific Disposal, (360) 923-0111