Financial Assistance

White outline of two hands holding three water droplets on a blue circular gradient background, symbolizing support or relief for a past due bill.

Do you need help paying your water bill? There are several programs available:

Lacey Utility Discount Program

Lacey Utility Assistance Fund

Other Programs

Lacey Utility Discount Program (LUDP)

The City offers a 50% discount on residential City utility services (water, sewer, and stormwater) for customers who qualify as:

  • Low-income* AND disabled

OR

  • Low-income* AND over 62 years old

Once qualified, the discounted rate will apply to the next billing cycle. To maintain the discount, customers must re-apply every two (2) years.

The City’s Utility Department handles this program. Click here to learn more and apply.

*Per Lacey Municipal Code (LMC), a low-income applicant means an applicant having a combined disposable income that is less than 50% of the median income for Thurston County for a household equal in the number of persons to that of the applicant (Water: LMC 13.32.032; Sewer: LMC 13.16.065; Stormwater: LMC 13.70.037)

Number in HouseholdEstimated Income50%
1-person household$81,700$40,850
2-person household$93,400$46,700
3-person household$105,000$52,500
4-person household$116,700$58,350
5-person household$126,000$63,000
6-person household$135,400$67,700
7-or-more person household$144,700$72,350

Lacey Utility Assistance Fund (LUAF)

This donation-supported fund helps low-income families and individuals with their City water bills. Individuals and families who qualify (eligibility is based on 150% of the Federal Poverty Levels) can get up to $75, twice a year, if the program has funds available.

The Community Action Council handles this program for the City. You can visit their website, send an email, or call (360) 438-1100 and select ENERGY, option 5 to learn more.

2025 Federal Poverty Levels (Department of Health and Human Services)

Number of People2025 Income Numbers150%
Individual$15,650$23,475
Family of 2$21,150$31,725
Family of 3$26,650$39,975
Family of 4$32,150$48,225
Family of 5$37,650$56,475
Family of 6$43,150$64,725
Family of 7$48,650$72,975
Family of 8$54,150$81,225
Family of 9++$5,500 for each extra person+$8,250 for each extra person

Other Programs

The Community Action Council (CAC) oversees applications for a variety of financial assistance grants and programs.

To find out what funds are currently available you can:

  • Visit their website, select Programs, Energy & Weatherization, Energy Assistance
  • Call (360) 438-1100 and select ENERGY, option 5
  • Email

Related Pages

Related Guide